Chatbots are losing customer trust fast
Every day, customers reach out to companies. They want to buy something, ask about an order, return a product or fix a payment issue. In the past, that usually meant talking to a real person on the phone or through a website. Now, things are changing. More often, the first reply comes from a chatbot.Sign up for my FREE CyberGuy ReportGet my best tech tips, urgent security alerts and exclusive deals delivered […]