Southwest Airlines to roll out sweeping overhaul of boarding process: Here are the details
Southwest Airlines will soon roll out a sweeping overhaul of its boarding process.The Texas-based airline, which has used open seating for more than 50 years, will shift to assigned seating starting Jan. 27 and introduce a completely new boarding system, according to its website.The revamp, known internally as "Project USA," has been in testing for months in Houston and Cancun, Mexico. Under the new "WILMA" boarding method, passengers with window seats […]